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Privacy Policy — GrowStays
GrowStays
Effective Date: 10 July 2025

Privacy Policy

At GrowStays, your privacy is a priority. As India's trusted partner for hotel revenue growth and OTA optimization, we are committed to protecting the personal and business information you share with us.

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Section 01
Information We Collect

We collect the following types of information to deliver and improve our services to you and your property.

1.1 — Personal Information
  • Full Name
  • Email Address
  • Contact Number
  • Address
1.2 — Business & Hotel Information
  • Property Name, Location, Contact Details, and Number of Rooms
  • OTA Performance Metrics
  • Booking and Revenue Data
1.3 — Website Usage Data
  • IP address, device type, and browser type
  • Sections visited and time spent on pages
  • Cookies and tracking technologies (see Section 5)
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Section 02
How We Use Your Information

We use your information responsibly and only for purposes that directly serve you and our operations.

  • Deliver customized revenue management and OTA optimization services
  • Communicate with you regarding updates, support, or inquiries
  • Provide product demos, onboarding, and consultations
  • Improve user experience and website functionality
  • Maintain records for legal and internal purposes
🔒 We do not sell or rent your data to third parties. Your information stays within GrowStays and its trusted service network only.
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Section 03
Data Sharing & Disclosure

We may share your information only in the following limited circumstances:

  • Our internal team and strategic partners, solely for service delivery purposes
  • Trusted third-party tools and analytics services (e.g. CRM, payment gateways)
  • Legal authorities, if required by law or for compliance obligations
🛡️ All third-party vendors are contractually required to follow industry-standard data protection practices and may not use your data for any other purpose.
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Section 04
Data Security

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, misuse, loss, or disclosure.

Our security practices include encryption of sensitive data in transit and at rest, access controls limited to authorized personnel, and regular internal audits of our data handling procedures.

⚠️ While we take every reasonable precaution, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and contact us immediately if you suspect any unauthorized activity.
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Section 05
Use of Cookies

We use cookies and tracking technologies to improve your website experience and analyze user behavior. Cookies are small text files stored on your device that help us understand how you interact with our platform.

Types of Cookies We Use
  • Essential Cookies — Required for core website functionality
  • Analytics Cookies — Help us understand site usage and improve performance
  • Preference Cookies — Remember your settings and personalization choices

You can manage or disable cookie preferences at any time via your browser settings. Please note that disabling certain cookies may affect website functionality.

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Section 06
Your Rights

You have the following rights regarding your personal data held by GrowStays:

👁️ Access the personal information we hold about you
✏️ Request corrections to inaccurate data
🗑️ Request deletion of your personal data
📵 Opt out of marketing communications at any time
📧 To exercise any of your rights, please email us at: hello@growstays.com — we will respond within 48 business hours.
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Section 07
Third-Party Links

Our website may contain links to third-party platforms such as OTAs, analytics tools, and partner services. These links are provided for your convenience only.

GrowStays is not responsible for the privacy practices or content of any third-party websites. We strongly recommend reviewing their individual privacy policies before sharing any personal information with them.

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Section 08
Changes to This Policy

We reserve the right to update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors.

All updates will be posted on this page with a revised effective date at the top. We encourage you to review this page occasionally to stay informed about how we protect your information.

📅 Continued use of GrowStays services after any update constitutes your acceptance of the revised Privacy Policy.
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Section 09
Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please don't hesitate to reach out to our team. We're here to help.

Company
GrowStays
Revenue Management Platform
Email
hello@growstays.com
We reply within 48 hrs
Phone
(011) 69296230
Mon–Sat, 9 AM – 7 PM IST
Address
Block K, Building No. 49
Fateh Nagar, New Delhi – 110018
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Questions About Your Privacy?

Our team is happy to clarify anything about how GrowStays handles your data. Reach out and we'll respond within 48 business hours.

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